1. Purchase of tickets to an event indicates acceptance of the Terms and Conditions as advised on the Hub Productions website.

2. Tickets and receipts are to be collected at the Registration located at the front of the venue function hall.

3. ID or e-mailed conformation will be required to collect your ticket. Group tickets booked together must be collected by the individual who placed the booking.

4. Your ticket must be worn at all times, failure to do so will prevent you from accessing the events.

5. Your seating number will be displayed on your ticket and seats are issued on the basis of the date you booked.

6. Tickets purchased at the door, if available, may be higher.

7. All Tickets are non refundable once purchased. In the case where an event is postponed, tickets will automatically be transferred to the newly announced convention date (please note that should ticket prices rise there will be no additional charge). Should you be unable to attend the event on the newly announced date your ticket will be rolled over to a future event. Change of advertised guests due to work commitments or other circumstances does not qualify for ticket refunds. Please note that every effort will be made to replace the guests. Further DCA Enterprises reserves the right to change event dates in order to best suit the majority of the guests and attendees

7. We reserve the right to refuse ticket sales to individuals or to impose conditions on the sale or means of payment of tickets.

8. Processing of orders can take up to two business days.

1. Video cameras and audio equipment are not permitted within the convention venue. Anyone caught recording either via video or audio means ( this includes digital recording devices on mobile phones) during the guest panels or within the dealers room will have their equipment confiscated and returned at the conclusion of the event.

1. Cameras are permitted into the event, however it is requested that you limit flash photography to the first five minute of each guest panel so as not to distract from the guests speech.

2. A professional photograph session will be held with the guests in both Sydney and Melbourne. Photograph opportunities are available as per the specific event page. Please note these are limited.

3. Photographs with the guests are permitted during the dinner, The HUB Productions requests that you use discretion and politely ask each guest to pose with you.

4. Please note that all the photographs taken are for personal use only and not for commercial purposes.

All tickets purchased via credit card will incur a transaction fee of 4.1% , that will be added to the total of tickets purchased and will be reflected in the receipt forwarded via email to the ticket purchaser. This fee does not apply to cash, money order, direct bank deposit and cheque payments.

1. To ensure each attendee has the opportunity to receive an autograph, you will be called by the row in which you are seated.

2. Autographs are at the price listed on the specific event page (GST inc) - cash only unless pre-purchased - each whether you choose to have a personal item ( that must be approved by staff) autographed or select a photograph from the photo table.

Please note that multiple autographs for each guests are available.

1. No gifts are to be presented to the guest whilst they are on stage. All gifts are to presented in the autograph line, once they have been approved by staff.

1. All items for Auction items will be displayed in the theatre for inspection to interested parties before the auction, should you have any enquiries address these with the staff member present.

2. All bids will be taken seriously and those placing false bids may be removed from the event.

3 Winning bidders will be identified by staff via their ticket number and will be required to immediately claim the item they have won from the auction table.

You will be required to pay in full to receive the item you have won.

1. Weapons of any kind, real or replica, will not be allowed on any person. Replicas of non-reality based weapons are allowed on approval by staff.

Please note that this does not include any items that are purchased on the day from auction or in the dealers room, however these items are to remain in their original packaging.

There will be no exceptions to this policy.

2. Alcohol is not permitted in the convention area - with the exception being the evening cocktail or dinner party and will only be provided to those over the legal drinking age.

Any persons who are intoxicated at the event will be removed.

3 Smoking is allowed only in designated smoking areas. Smoking is not permitted in the Dealer's room.

Please be advised that the cocktail party is open to all ages but alcohol will under no circumstance be served to anyone who is underage. Further as this is a relaxed occasion please ask the guests permission before taking any photographs and there are to be no requests for autographs during this time.

1. Any persons found not to be in compliance with the terms and conditions of this event will be removed from the venue without hesitation. There will also be no refund provided.

Should the issue escalate the HUB Productions will not hesitate to alert the venues security or the police should the matter be deemed serious enough.